Buying guide

Processing of Personal Data

In accordance with Article 10 of Law 675/96, we inform you that the personal data of our customers are guardians in the lists so we can have them do our lists and prints periodically publish. The data processing is done with the help of automated tools, manuals and such a way as to ensure maximum security and confidentiality. It consists of all the operations provided for by article 1, paragraph 2 letter b of the Act.
We confirm also that these data are not transferred to third parties or disseminated or transferred abroad.
Note also that each customer may exercise all the rights provided for in Article 13 of the Act, which allows him to seek confirmation of your data, their vision, updating or deletion, can also request more information by writing

Right of Withdrawal

Sales contracts on the Internet are subject to the legal framework that regulates mail order and / or by telephone (DL15 January 1992 n.50. Implementation of EEC Directive n.85/577 in respect of contracts negotiated away from business premises) .
Therefore, if the customer does not remain satisfied with your purchase, shall be entitled to reimbursement of the goods, upon written notice by registered A / R to be sent no later than 7 days from receipt of goods to:

Flander srl
Via Dell' Unione Europea 83/a
Cell. +39 377 19 63 558
Tel. 0883 95 39 76
fax 0883 95 02 52 

An essential condition for the exercise of the right of withdrawal, is the substantial integrity of the goods to be returned within 30 days.


For any report, complaint or request for information and 'can contact address:, specifying the order number assigned to the end of the order and reported as order confirmation sent by e-mail.

Secure Transactions. The SSL Secure Server

Flander ensures secure transmission of confidential data through the most successful and well-known protocol for the safe transmission of Secure Socket Layer (SSL) developed by Netscape Communication Inc. and subsequently supported by the browser more widespread (including Microsoft Internet Explorer).

The SSL ensures that sensitive information (eg credit card number) traveling on the Internet in encrypted form, codified using a complex mathematical algorithm that guarantees the illegibility.
All the latest browser versions are able to exchange information in encrypted form on secure servers (SSL): this is automatic and autonomous without any action by the user. When a user enters a secure server typically Browser reports this event with a warning window and a page address with the prefix https, also
- Netscape (version 4 and above)
displays at the bottom left of the image "Closed Padlock" and provides information on the SSL Certificate (Certificate Authority - Release Dates and Due ...) using the appropriate button on the menu;
- Internet Explorer (version 4 and above)
displays at the bottom right of the image "Closed Padlock" and provides information on the SSL Certificate (Certificate Authority - Release Dates and Due ...) through a specific menu item (file-properties-certified);
The data transmission system with SSL, occurs when the user is about to enter the details for the payment and therefore its card number credito.In practice: from the personal data page, after selecting the card payment credit, you go to a page that allows the insertion of the ends of the paper and can then be sent via the same secure server SSL.Il someone from taking the risk of personal data, and therefore the number of your credit card, not relates only to transactions made online, but at every turn ordinary use. If this happens you can always contact the manager of the Credit Card and reject the charge resulting Having established the actual conditions of use of the Card, the repayment of sums addebitate.Esistono other payment methods, which makes the Flander available to anyone who is not in possession of a credit card or who do not wish to communicate their data online.


The material displayed and sold on this online store is intended for personal use, both for individuals and for both registered for VAT, then the sale of tangible goods on the Internet, being assimilated to the selling, involves' application of Article. 2, paragraph 1, letter OO) of Presidential Decree 696/96 which exempts them from the requirement to sales tax certificate (receipt and received) as well as issuing the invoice unless requested by the customer. Therefore will be billed automatically or scontrinata only the goods purchased with collateral with the parent, usually branded products such as monitors, printers, optical, etc.., While for all other products guaranteed directly from, such as memory, processors , hard drives, consumables, etc.., the invoice must be specifically requested at time of order and immediately respond to the confirmation of purchase that is sent to the email indicated in the recording. For administrative reasons, you can not issue any document after the goods have been dealt with by our local. For uses other than those described above, retailers of computer equipment can enroll in the appropriate section to take advantage of the conditions of sale available to them.

Useful Documents

Leg. 185/99 on the protection of consumers of e-commerce